Sustainability policies
The significance Lindt & Sprüngli attaches to responsible corporate behavior is reflected in different group policies, which define the way Lindt & Sprüngli is doing business.
While local language translations may be made, the original English version will remain the only official version.
Business Code of Conduct
Lindt & Sprüngli has defined globally binding principles and guidelines that require all employees and managers to behave in an ethically, legally, and socially responsible manner. These principles and guidelines govern internal co-operation as well as behavior towards customers and external business partners.
Credo
Lindt & Sprüngli is committed to the core values anchored in the company’s Credo: quality, commitment and qualification, customer orientation, social responsibility, and profitability. These principles are key drivers of success for Lindt & Sprüngli. All company policies reflect the content of the Credo.
Deforestation Policy
Lindt & Sprüngli recognizes its role and responsibility in addressing commodity-led deforestation in the landscapes we source from. Through our Deforestation Policy we set out Lindt & Sprüngli’s aspiration and approach in addressing deforestation in supply chains.
Lindt & Sprüngli Deforestation Policy (English / German / French / Italian / Spanish / Chinese)
Environmental Policy
Our Environmental Policy describes the overarching principles of reducing negative impacts our business may have on the environment. The Environmental Policy applies to all manufacturing and distribution subsidiaries of the Lindt & Sprüngli Group.
Health and Safety Policy
Our Health and Safety Policy covers our own workforce and outlines our commitment to comply with applicable laws, regulations, and industry standards, along with our commitment to providing employee training on health and safety matters.
Health & Safety Policy (English / German / French / Italian / Spanish / Chinese)
Human Rights Policy
Conducting business in an ethical, legal, and environmentally and socially responsible manner is an integral part of Lindt & Sprüngli’s Guiding Principles. Therefore, with our Human Rights Policy, we implemented a due diligence process aimed at preventing, mitigating, or ceasing adverse human rights and environmental impacts throughout the organization and our supply chain.
Human Rights Policy (English / German / French / Italian / Spanish / Chinese)
Responsible Marketing Policy
We aim to match our high-quality standards with equally high ethical standards. We have therefore established a responsible marketing policy that reflects these values and principles. Our organization is committed to responsible marketing communications, specifically in relation to: 1) advertising to children 2) encouraging responsible consumption, and 3) nutritional transparency.
Responsible Marketing Policy (English / German / French / Italian / Spanish / Chinese)
Speak Up Policy
At Lindt & Sprüngli, we encourage persons to speak up in the instance of non-compliances with our Codes, policies, laws and regulations. The Lindt & Sprüngli Speak Up Policy provides key information on how and when to speak up. The Policy, together with our dedicated Speak Up Line information page, provides additional, detailed information.
Lindt & Sprüngli Speak Up Policy (English / German / French / Italian / Spanish / Chinese)
Supplier Code of Conduct and Compliance Declaration
Lindt & Sprüngli is committed to conducting its business in an ethical, legal, environmentally and socially responsible manner. We expect similar-principled conduct from everyone with whom Lindt & Sprüngli has commercial dealings. We set out expectations of our suppliers regarding compliance with laws and regulations, corruption and bribery, social and working conditions, and protection of the environment in our Supplier Code of Conduct.
Supplier Code of Conduct and Compliance Declaration (English / German / French / Italian / Spanish / Chinese)
Farming Program documents
Child Labor Monitoring and Remediation System (CLMRS) Guidance Document
To provide guidance to our suppliers on how to effectively protect children’s rights and support them in complying with our Supplier Code of Conduct, we have developed this Child Labor Monitoring and Remediation System (CLMRS) Guidance for suppliers. The Guidance Document is tailored to our cocoa supply chain and describes more specifically our expectations of, and proposed approach to, the prevention, monitoring, and remediation of child labor, as part of our responsible cocoa sourcing program, the Lindt & Sprüngli Farming Program.
Child Labor Monitoring and Remediation System (CLMRS) Guidance Document
External Assessments Methodology of Earthworm Foundation
The External Assessments Methodology for the Lindt & Sprüngli Farming Program explains the standard procedure for external assessments conducted by the Earthworm Foundation. The methodology allows us to consistently compare achievements and progress in the implementation of the Lindt & Sprüngli Farming Program across countries, implementation partners, and years. It also aims to increase transparency regarding the methodology applied during the assessment.
Theory of Change
The Theory of Change describes the rationale of change the Lindt & Sprüngli Farming Program aims to create. It links the interventions (inputs) of the Program to the aimed outputs, outcomes, and the long-term impact the Program aims to achieve.
Verification Guidance
The Verification Guidance document sets the foundation for the verification in the Lindt & Sprüngli Farming Program. Further, the document contains the minimum requirements the farmers should be able to fulfill after having attended all the training modules.
